Shipping rates:
- Flat rate shipping on all orders (except to any Territory or Newfoundland) including ammunition, firearms, accessories or combination.
- Orders shipping to any Territory or Newfoundland will incur and additional $10 shipping fee
- FREE in-store pick up
Address & License
- We only allow shipping within CANADA. No international orders.
- PAL & Date of Birth is required for verification before order processing. Affiliated Gun Range for all restricted sales is also required.
- If not being shipped to the CFO mailing or storage address (such as a business location), we will need to verify the address the RCMP has on file before proceeding
- The firearms act required all ammunition sales to be recorded
- Remote Locations may incur additional shipping costs due to the charges applied by the courier
Restrictions
- All dangerous goods and ammunition will be shipped by Canpar, Canada Post will not be able to ship ammunitions.
- Ammunition is shipped with tracking number, insurance, and 18+ signature upon arrival
- NO PO Box must be a physical address
Timeframe
- We ship in-stock items within 1 – 2 business days. Delivery can be expected within 2-6 business days (excluding remote locations) after shipment and tracking are sent promptly. Backorder items are shipped upon arrival and receive priority processing. Please note restricted firearms will not ship until transfers are complete. We can not control the transfer’s wait time but will submit the transfer on the same day if the order is received before 5 pm to ensure your priority.
If you have questions regarding any additional information please feel free to email us at Sales@gunworks.ca
Refunds
- No Refunds, All sales are final.
Exchanges
- All Merchandise is guaranteed by the manufacturer.
- We only replace items if they are defective or damaged once consent is obtained by the Manufacturer. If you need to exchange it for the same item, send us an email at; sales@gngunworks.ca
- To return your product, you should mail your product to: 3-130 Richmond Blvd, Napanee, ON K7R 3Z7
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.